Shipping Policy
Ferennials usually ships within 1 day of order receipt for products already in stock (except for weekends and public holidays ). If the product needs to be made or is a special product made to order, it may take up to 3 days to be shipped; however, you will be notified in advance if this is the case.
Ferennials uses:
Royal Mail 1st Class within the UK at a capped rate of £3.99 for standard delivery
(arrives within 2 - 3 working days)
Evri within the UK at a capped rate of £4.99 for Express delivery
(arrives within 1 working day)
Royal Mail International is used for deliveries to EU & Europe at a capped rate of £5.99 (5 to 8 working days)
and for deliveries to the rest of the world at a capped rate of £7.99 (10 to 30 working days) International Mail: All items are sent Tracked as standard.
Delivery is Free when spending of £50 or over
*Please also note that the shipping times are just guidelines and international deliveries can take longer if held up by delays due to the weather, the postal system or customs, over which Ferennials has no control*
Returns are accepted within 14 days if you are not 100% satisfied with your purchase. Exchanges on items are accepted within 28 days of purchase. Returns will not be accepted after this period.
If you have any questions regarding shipping and delivery please get in touch with Ferennials via the contact form or email info@ferennials.com.